About This Platform

This platform aggregates competitive intelligence for Singapore wealth management, covering product rates, customer perception, campaign activity, and strategic signals across major competitors.

It produces two types of reports:

• Weekly Tactical Digest: Actionable intelligence for working teams. What changed this week? What should we watch?
• Monthly Strategic Report: Executive summary for senior management. What are the trends? What should we consider?

Data is collected from publicly available sources through a combination of automated scripts and manual capture. Raw data is then processed by Claude (Anthropic's AI) to produce synthesized reports.

Data Collection

• Automated: Scripts scrape public websites, APIs, and RSS feeds on a schedule
• Semi-automated: Scripts collect data, human reviews for relevance
• Manual: Human capture for sources that can't be automated (e.g., competitor emails)

Analysis

• Raw data is fed to Claude with structured prompts
• Claude synthesizes, classifies sentiment, and identifies notable items
• Human reviews output for accuracy before publication

Sentiment Classification

🟢 Positive	Explicit praise, recommendation, satisfaction
🟡 Neutral	Factual, balanced, objective
🔴 Negative	Complaints, criticism, frustration

• Public data only: This platform uses only publicly available information. We do not have access to competitor internal data, actual customer numbers, or non-public strategy.
• Sentiment is inferred: Sentiment classification is done by AI and may not perfectly capture nuance, sarcasm, or context.
• Point-in-time snapshots: Rates and other data are captured at specific times. Intraday changes may be missed.
• Selection bias: Forum posts and reviews represent a vocal subset of customers, not the full customer base.
• Scraping limitations: Some websites may block scrapers, change structure, or require login. Data gaps may occur.
• AI interpretation: Claude may occasionally misinterpret data or make incorrect inferences. Human review is applied but not infallible.